Healthcare Consulting

Improve In House Training, Service, Results

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Natasha Paff:  707.454.2000

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Natasha Paff has served the health care industry for more than 35 years and set the standard for hospital administrative efficiency. Her passion is leading organizations towards a cultural transformation and world class patient satisfaction by executing new initiatives and business strategies.

As Department Head of Patient Access at Stanford (Main Hospital, Children’s Hospital and Medical Group) for 22 years and then at John Muir Hospital (Walnut Creek and Brentwood) for 11 years, her experience is unparalleled in managing all aspects related to Patient Access and Patient Financial Services.  You can rely on her expertise and comprehensive understanding of regulations and industry-specific requirements.

Natasha provides full consulting services including:

•  Patient Access

•  Registration

•  Pre-Registration

•  POS Collections

•  Customer Service

•  Insurance Verification/Authorizations

•  Financial Counseling

•  Screening for other funding sources

•  Charity Programs

•  Self-Pay and Collections

•  Insurance Billing and Follow-Up

•  Underpayments

•  Appeals

•  Contracting

•  Medicare and MSP Audits

•  HIPAA Compliance

Computer/Systems Conversion:  Natasha has extensive experience with major hospital computer conversions.

Mrs. Paff can help your staff maximize reimbursement through detailed analysis, including streamlining processes, developing policies and procedures, training, promoting accountability and teamwork.