Revenue Recovery Solutions

We provide first-party or early stage collection services.

•  We manage select portions, or all of your pre-bad debt accounts receivable.

•  We provide third-party debt collection and system conversion services.

•  We specialize in turnaround environments – outsourcing entire business offices from billing to collections.

Focused on rapid resolution of outstanding accounts, we provide all necessary services for billing, re-billing and follow-up, regardless of age of placement and financial class, such as:

•  Commercial insurance

•  Managed care insurance

•  Medicaid

•  Medicare

•  Self-pay

•  Self-pay residuals

•  Automobile injuries

•  Worker’s compensation

We monitor all calls in our process to help recover your revenue while maintaining positive relationships with your patients.

In addition to these services, Rash Curtis offers legal collections. We have in-house attorney services ranging from no-cost representation to full litigation and execution of assets.

You may also want to ask about our Healthcare Consulting.

Why choose Rash Curtis for your revenue recovery services?

Superior Client Services

We know your system:  Highly recognized for our extraordinary customer service and expertise, we work with multiple client systems including, but is not limited to, the following; EPIC, MS4, Siemens, Paragon, Meditech, SMS, Star and AS 400.

Speak to a live person:  During our regular business hours, our Client Service Representatives are always available to assist and support you, “we do not believe in voicemail”. You will always talk to a live person, not a machine.

24/7 Account Access:  @ Client Services –Secure web-based tool
Rash Curtis provides a powerful real-time / 24-7 secure web based account access and reporting tool for our clients via the internet: @Client Services.

Quality Assurance

All Calls are Recorded

Quality Assurance Practices

Audit, audit and audit, we listen to hundreds of calls per month for training purposes and accountability.
Our effort to maintain the data integrity of our DAKCS system is imperative to our mission of delivering high customer service and achieving superior targeted results.
All employees receive coaching and tiered incentives for meeting and exceeding our audit guidelines, work standards and compliance with all of the laws.

Security

Security and confidentiality are a primary focus.

Monitoring physical, network, and data we employ a Thin Client Environment, and personnel security screening.

“Thin Client” terminals in use for our Account Representatives.
Data Security:  All servers and backups are guarded 24 hours a day, seven (7) days a week.
SAS 70 Type II Certified