Frequently Asked
Questions

Rash Curtis & Associates

General Information

Rash Curtis & Associates, is a National Debt Collection Agency headquartered at 8668 Spring Mountain Road, Suite 110, Las Vegas, Nevada.

What is Rash Curtis & Associates Agency's Ethics or Mission Statement?

Rash Curtis & Associates, is committed to maintaining the highest standards of honesty and respect when dealing with consumers. To demonstrate our commitment to conducting business ethically we have developed and implemented the Rash Curtis & Associates Consumer Bill Of Rights.

We strive to treat consumers with respect and conduct all of our business practices with the utmost integrity. We are committed to engaging in dialogue that is respectful and constructive while creating solutions for our consumers that resolve their debt. We ensure that our staff and representatives always adhere to the highest standards and perform their duties in full compliance with the laws that regulate our industry. We strive to play an important and constructive role in helping people resolve their financial obligations and outstanding debts.

Payment Questions

Does Rash Curtis & Associates, offer payment programs?

Rash Curtis & Associates, (AAI) wants to find solutions that meet both our needs and the consumer's needs. You can log in to your account to see what options are available today. Our highly skilled Account Managers can also develop and present innovative payment options to accommodate individual circumstances.

Payment options will be discussed with the consumer in plain and simple language. Depending on your individual situation and account details you may even qualify for a discount.

What types of payments does Rash Curtis & Associates Agency accept?

Online we accept debit, credit and prepaid cards (Visa or MasterCard). If you speak to an Account Manager we can also accept checks, check by phone, bank wires & direct deposits at any Wells Fargo branch. For consumer safety we do not accept western union or moneygram.

Does Rash Curtis & Associates offer discounts or special offers?

Depending on your individual situation and account details you may even qualify for a discount. Log in to your account to see if there are any discount offers for you.

Can I talk to an Account Manager before I make a payment?

Yes, Representatives available from 8:00 am to 5:00 pm Monday through Friday and 8:00 am to Noon on Saturday. Call us to answer all of your questions and get the best option to resolve your obligations.

What information is available on this website for my account?

By registering at www.payRash Curtis & Associates.com you can find details about your account history such as the original creditor, merchant or service provider, the date the account was opened, account balance, payment history, next payment due date and you may even find that you qualify for a discount on payments going forward.

Assistance and Debt Validation Questions

I can't make a payment. Are there any tools and resources available to me?

Rash Curtis & Associates understands that financial challenges can impact anyone. By calling an Account Manager today we can work on establishing a plan that works for all parties involved.

I'm not sure this debt belongs to me. What should I do?

Please give us a call at (800) 280-1183, ext 333 if you have questions about your debt or if you have received a letter from Rash Curtis & Associates that you believe is in error.

Can I get more information about this debt online?

Log in to your account to view your current balance and review payment options. Please call us at (800) 280-1183 ext 333 with any other questions.

I'd like to obtain a Validation Letter. Where can I do this?

Each request is unique, to process your request in a timely manner please call us today at 800.280.1183.

How do I file a complaint?

Rash Curtis & Associates is committed to ensuring each of our consumers are treated professionally and the services we provide are exemplary. If you are dissatisfied with the level of service you received or feel your concerns were not addressed we hope you will allow us the opportunity to make things right. You may contact our Compliance Department directly at (800) 280-1183 x 153 or contact our Compliance Department.

Frequently Asked Questions

General Information

Payment Questions

Assistance and Debt Validation Questions

Frequently Asked
Questions