800.929.3935 sales@rashcurtis.com

Government + Municipal Collections

Increase Revenue and Cash Flow – No Cost to You
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Rash Curtis & Associates provides debt collection services to a variety of governmental bodies at the state, county and municipal level. Collecting your debt faster and more efficiently can be a viable solution to increase cash flow. And by improving your debt recovery we increase your revenue, reducing the pressure to increase taxes and fees. Best of all, we’re a no-cost solution to you, as the cost of recovery is passed along to your debtors.

Our Proven Success

We offer many years of experience with state, county and municipal governments has given us a firm understanding of the collection efforts that are necessary to be successful. Our methods include:

•  Data scrubbing – address verifications, bankruptcy, deceased
•  Credit scoring
•  Letter dunning
•  Predictive dialing campaigns
•  Payments over the phone and online
•  Payment arrangements
•  Termination of service
•  Credit reporting
•  Legal process

 And as part of our service, Rash Curtis will provide customized programs to meet your needs.

In business since 1977 we’ve seen many changes in the industry however we continue to employ the most up-to-date technology to collect your receivables while maintaining a positive relationship with your constituents. We are also PCI Level 1 certified, which means we deliver the highest level of security for credit card transactions.

At Rash Curtis we focus on providing a positive debt recovery experience with proven quantitative and qualitative results.

Let's Get Started

Contact us today to learn how our cutting-edge services can be tailored to meet your debt collection needs.  We offer no-risk engagements.  We don't get paid until you get paid.

Why choose Rash Curtis for your revenue recovery services?

Superior Client Services

We know your system:  Highly recognized for our extraordinary customer service and expertise, we work with multiple client systems including, but is not limited to, the following; EPIC, MS4, Siemens, Paragon, Meditech, SMS, Star and AS 400.

Speak to a live person:  During our regular business hours, our Client Service Representatives are always available to assist and support you, “we do not believe in voicemail”. You will always talk to a live person, not a machine.

24/7 Account Access:  @ Client Services –Secure web-based tool
Rash Curtis provides a powerful real-time / 24-7 secure web based account access and reporting tool for our clients via the internet: @Client Services.

Quality Assurance

All Calls are Recorded

Quality Assurance Practices

Audit, audit and audit, we listen to hundreds of calls per month for training purposes and accountability.
Our effort to maintain the data integrity of our DAKCS system is imperative to our mission of delivering high customer service and achieving superior targeted results.
All employees receive coaching and tiered incentives for meeting and exceeding our audit guidelines, work standards and compliance with all of the laws.

Security

Security and confidentiality are a primary focus.

Monitoring physical, network, and data we employ a Thin Client Environment, and personnel security screening.

“Thin Client” terminals in use for our Account Representatives.
Data Security:  All servers and backups are guarded 24 hours a day, seven (7) days a week.
SAS 70 Type II Certified