Top Reasons to OutsourceWe Deliver the Highest Level Service in the Industry
We we can increase your collections ROI and improve your cash flow by collecting claims quicker (which reduces your AR days) with a higher percentage of paid-to-billed (increased CASH) than you are currently experiencing.
Unfortunately, not all claims are created equal. It’s why business offices regularly divide into specialty groups to deal with the nuances of different payer requirements and processes. While we can collect all types of claims, we have specialized expertise in Accident Claims, Worker’s Compensation Claims, Early Out/Aged Trouble Accounts and Physician Claims Management. We also provide LEAN Optimization Services to help you realize the benefits of outsourcing your claims without having to actually outsource.
We use a very sophisticated, next generation revenue cycle software tool that proactively prompts our collection’s personnel where to focus their time and talents and provides definable alerts to supervisors. The tool includes mentoring software that focuses on results, guides collectors through payment strategies, and trains new employees. It’s like having an experienced advisor at the collector’s side 24/7.
Our experience recognizes that most reports generate as many new questions as they answer. Instead of the typical monthly snapshots of our progress, we provide “real-time, anytime”™ reporting so you see our progress and gauge our success when you want. This is not a simple paper spreadsheet but a sophisticated, flexible, on-line, fully integrated reporting tool that allows you to get the “big picture” and then drill-down to appropriate levels of detail. It will change forever how you see your receivables and manage your vendors.
We don’t expect you to trust us just because we say so. We have a no risk solution whereby we can demonstrate our experience, commitment, and success; then you can decide whether or not our solutions meet your needs.
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Contact us today to learn how our cutting-edge services can be tailored to meet your debt collection needs. We offer no-risk engagements. We don't get paid until you get paid.
Why choose Rash Curtis for your revenue recovery services?
Superior Client Services
We know your system: Highly recognized for our extraordinary customer service and expertise, we work with multiple client systems including, but is not limited to, the following; EPIC, MS4, Siemens, Paragon, Meditech, SMS, Star and AS 400.
Speak to a live person: During our regular business hours, our Client Service Representatives are always available to assist and support you, “we do not believe in voicemail”. You will always talk to a live person, not a machine.
24/7 Account Access: @ Client Services –Secure web-based tool
Rash Curtis provides a powerful real-time / 24-7 secure web based account access and reporting tool for our clients via the internet: @Client Services.
All Calls are Recorded
Quality Assurance Practices
Audit, audit and audit, we listen to hundreds of calls per month for training purposes and accountability.
Our effort to maintain the data integrity of our DAKCS system is imperative to our mission of delivering high customer service and achieving superior targeted results.
All employees receive coaching and tiered incentives for meeting and exceeding our audit guidelines, work standards and compliance with all of the laws.
Security and confidentiality are a primary focus.
Monitoring physical, network, and data we employ a Thin Client Environment, and personnel security screening.
“Thin Client” terminals in use for our Account Representatives.
Data Security: All servers and backups are guarded 24 hours a day, seven (7) days a week.
SAS 70 Type II Certified