Services and Performance
Superior Service and Advanced TechnologyCutting-Edge Technology and Innovative Industry Practices
The Highest Standards in Revenue Recovery
- Since 1977, Rash Curtis has provided accounts receivable solutions to organizations seeking off-site revenue recovery services. We process and manage more than $130 million in placements annually – providing maximum recoveries, timely reporting, and superior services to our clients’ patients and customers.
- RCA has served Healthcare providers, private and government entities for over thirty-eight years with dignity, empathy, professionalism and persistence, maintaining exemplary client services and patient/guarantor relations. We understand the value of our Client’s image in the communities they serve.
- Rash Curtis is PCI Level 1-Certified and HIPAA compliant. We offer a complete package of cost-effective revenue recovery products and services, including early out services, extended business office services, and third-party bad debt collection services.
The Rash Curtis staff has always been very helpful and responsive to our needs. Their level of integrity and professionalism when contacting our patients has proven to be a significant asset to our organization. We would highly recommend Rash Curtis.
Retail & Banking
Our staff is trained to focus on positive experience debt recovery with proven quantitative results. We deliver client-tailored letter and scripted call-based collection services for all industries including, retail, commercial, banking and government.
Government
Rash Curtis & Associates provides debt collection services to a variety of governmental bodies at the state, county and municipal level. Collecting your debt faster and more efficiently can be a viable solution to increase cash flow.
Healthcare
We provide first-party or early stage collection services. Focused on rapid resolution of outstanding accounts, we provide all necessary services for billing, re-billing and follow-up, regardless of age of placement and financial class.
Let's Get Started
Contact us today to learn how our cutting-edge services can be tailored to meet your debt collection needs. We offer no-risk engagements. We don't get paid until you get paid.
Why choose Rash Curtis for your revenue recovery services?
Superior Client Services
We know your system: Highly recognized for our extraordinary customer service and expertise, we work with multiple client systems including, but is not limited to, the following; EPIC, MS4, Siemens, Paragon, Meditech, SMS, Star and AS 400.
Speak to a live person: During our regular business hours, our Client Service Representatives are always available to assist and support you, “we do not believe in voicemail”. You will always talk to a live person, not a machine.
24/7 Account Access: @ Client Services –Secure web-based tool
Rash Curtis provides a powerful real-time / 24-7 secure web based account access and reporting tool for our clients via the internet: @Client Services.
Quality Assurance
All Calls are Recorded
Quality Assurance Practices
Audit, audit and audit, we listen to hundreds of calls per month for training purposes and accountability.
Our effort to maintain the data integrity of our DAKCS system is imperative to our mission of delivering high customer service and achieving superior targeted results.
All employees receive coaching and tiered incentives for meeting and exceeding our audit guidelines, work standards and compliance with all of the laws.
Security
Security and confidentiality are a primary focus.
Monitoring physical, network, and data we employ a Thin Client Environment, and personnel security screening.
“Thin Client” terminals in use for our Account Representatives.
Data Security: All servers and backups are guarded 24 hours a day, seven (7) days a week.
SAS 70 Type II Certified